Contracts and terms

All terms are clear before you pay. The relevant agreement is accepted at checkout and recorded in your dashboard.

Web design and development agreement

Project delivery terms, staged payment and handover.

Scope: pages, features and deliverables are listed in the technical appendix.
Payment: orders under 50 million Toman are paid in full when ordering. From 50 million Toman, payment is in three stages: 50% when ordering, 30% after design approval and 20% on delivery.
Timeline: late content or approvals extend the schedule by the same amount.
Revisions: two rounds of changes per design and development phase are included.
Warranty: 30 days of free bug fixes after delivery.

Support scope and response times for each plan.

Scope: monitoring, backups, updates and bug fixes. New features are quoted separately.
Response: 24 business hours (Basic), 8 business hours (Pro) and 2 hours (Premium).
Billing is monthly and can be cancelled with 30 days notice.
Unused development hours do not roll over.
A monthly status report is provided.

Protection of business information and user data.

Confidential information covers documents, user data, source code and business specifications.
Both parties agree not to disclose or misuse it.
The obligation lasts two years after the engagement ends.
Public information and legal requirements are excluded.
Confidential material is returned or destroyed when the project ends.

Ownership of design and code after full payment.

After full payment, ownership of bespoke code and design passes to the client.
Third-party libraries and templates remain under their own licenses.
Source code is delivered with setup documentation.
Hoodatkam may show the project as a case study within confidentiality limits unless the client objects in writing.